Details of Budget 2021 including specific measures to help businesses during Covid: reduction of VAT rate, debt warehousing and the Covid Restrictions Support Scheme (CRSS)

Code of Conduct between Landlords and Tenants for Commercial Rents

The Programme for Government includes a commitment to “Create a code of conduct between landlords and tenants for commercial rents”. A voluntary Code of Conduct has been developed based on examples from other jurisdictions and with input from other Departments, State agencies and key stakeholders. The aim of the Code is to facilitate discussions between landlords and tenants impacted by COVID-19.

Shop Waterford, Support Local

Waterford City and County Council launched the Shop Waterford Support Local brand in May 2020 in response to the challenges posed by COVID 19 to the retail sector across Waterford City and County. To date the Shop Waterford campaign has been supported by numerous Waterford businesses and enjoys extensive community engagement.

The Shop Waterford brand aims to:

  • To create local awareness of the economic impact of Shop Local and Support Local amongst Waterford people.
  • To create local pride in the Waterford shopping experience and for Waterford people to act as brand ambassadors.
  • Promote Waterford as a vibrant and authentic retail destination to a wider audience within Ireland and create a balance to current retail leakage outside the South East region.
  • Engage actively with retail and food and beverage businesses to feature the unique and independent nature of the Waterford shopping experience.
  • Actively promote Waterford City and towns and villages as place to Shop, Eat and Enjoy to shoppers outside Waterford and the South East.
  • Promote the Shop Waterford brand across the City and County and create brand visibility in street and road signage.
  • Create brand clarity for the promotion of Waterford as a retail destination in order to increase footfall in our Town and City centres.
  • Waterford is a vibrant and authentic retail destination with a broad range of high street retailers, independent boutiques, shoe stores and artisan craft retailers all complimented by a vibrant café culture.
  • The visitor experience in Waterford City Centre, Dungarvan Town Centre, Tramore Town and across all of the towns and villages from east to west Waterford is enhanced by the ongoing investment in our high quality public realm.
  • To find out more or to become part of Shop Waterford email and join the conversation about supporting local.
    #ShopWaterford #SupportLocal
    TW: @shop_waterford, FB: @shoplocalwaterford

    Minister Damien English launches new €5.5m Covid-19 Online Retail Scheme

    by DBEI

    Posted on August 21st, 2020

    Minister Damien English talks about the new €5.5m Covid-19 Online Retail Scheme which will help businesses to enhance their digital capability, drive online sales and grow their customer base.

    Fáilte Ireland COVID-19 Adaptation Fund

    by Fáilte Ireland

    Posted on August 21st, 2020

    The COVID-19 Adaptation Fund is the third step in Fáilte Ireland’s approach to re-opening and has been designed to contribute to the costs incurred by tourism businesses as they implement Fáilte Ireland’s Guidelines for Re-opening. Eligible businesses can apply for adaptation grants from now until 8th October 2020.

    Coming Out of Covid

    by Waterford Local Enterprise Office

    Posted on August 15th, 2020

    A snapshot of Waterford businesses and their experiences receiving support and "Coming Out of COVID".

    An Post commits €2m funding and expertise for Irish SMEs

    by An Post

    Posted on May 29th, 2020

    An Post is committing €2 million worth of practical supports to help Ireland’s SMEs get back to business and selling online successfully and sustainably. There are three strands to the An Post package which may be accessed by registering for the An Post Advantage Card through and post offices:

    • Discounted prices, starting with a 25% discount on An Post parcel services through the An Post Advantage card for the period of Covid-19.
    • A €1 million marketing fund offering €1000 worth of Direct Mail to small firms for a local advertising drive or as part of a larger marketing campaign. These will be allocated on a first come-first service basis from Monday 24th May.
    • A dedicated eCommerce advice hub providing information and expert tips for help SMEs to start trading online. With links to the Local Enterprise Offices (LEOs) and other SME networks, small businesses will have access to the best information and inspiration in just a few clicks.

    This An Post initiative complements the range of recently-announced Government supports to help SMEs get back to business and the economy moving again.

    Congratulating An Post on the initiative, Richard Bruton TD, Minister for Communications, Climate Action and Environment said:
    "By providing practical support, with discounted parcel services and potential for local advertising, An Post is supporting local businesses to stay in touch with their communities and customers during this exceptionally difficult time. As we all adjust to the new normal, the new advice hub will provide expertise and advice to all SMEs as they plan for their return to business."

    Garrett Bridgeman, MD of An Post Mails & Parcels explained that this is Phase 1 of a phased support programme for SMEs with a new direct mail service for consumer product samples and a regional initiative centred around local Post Offices also being put in place to assist small firms. 
    “Small businesses are transforming to meet the needs of customers and An Post’s expertise and reach is helping Irish SMEs open up for business, even if their door is closed.   There’s lots to be learned from the global ecommerce players in getting the digital impact, service quality and customer focus in place from the start.  By adding the power of post and the convenience of the local post office to deliver a personal, human touch, we can give Irish companies a real advantage in the national and international marketplace. 
    “Also we’ll have emission-free deliveries in every Irish city by the end of this year and we’re already swapping out diesel vans for our electric vehicles in towns and suburbs across the country.   There’ll be over 1,000 electric An Post vehicles on Irish roads by 2021 and we know this is of growing importance to online sellers and shoppers” he added.

    By registering for the An Post Advantage Card at, SMEs can also avail of bulk-buy discounts on booklets and boxes of stamps.  An Post also provides lodgement and withdrawal facilities for AIB and Ulster Bank business customers, and Corporate Deposits (for business cash) at post offices, as well as Merchant Services for SMEs. 

    New App ORDEE partners with Restaurants Association of Ireland


    Posted on May 25th, 2020

    Ordee are delighted to partner with the Restaurants Association of Ireland, to enable their members to open safely, manage crowds and stay compliant using our real time technology." said Anthony Cronin, CEO of Ordee, on the announcement of the strategic partnership. Ordee allows publicans and restaurants to put their energy into their passion while the GPS based App ensures that venues are remaining compliant with “Return to Work Guidelines”. The cloud based platform allows owners to easily document and broadcast their venues compliance and availability to their customer base.

    Ordee allows patrons check in real time the available space in social outlets and also has software with queuing & capacity monitoring capability as well as other functions such as payment and ordering addressing concerns of businesses and consumers alike.

    New Tablepay Feature To Support Venues Reopening in a COVID-19 World

    by SCNE Waterford

    Posted on May 15th, 2020

    SCNE are delighted to announce a brand new feature specifically targeted to support and facilitate the safe reopening of Restaurants and Bars amidst the COVID-19 Pandemic. Tablepay is a brand new addition to the app, that will allow customers to safely Order, Pay For and Receive their Food & Drink directly to their table. It comes at a time where, in a world of social distancing, contactless options have never been more prevalent and SCNE hope that in providing a safe, yet highly convenient option for customers, it will play a great role in restoring confidence and peace of mind when revisiting Waterford’s fantastic hospitality and tourism sector in the very near future.

    Similarly, this has been an extremely stressful and turbulent time for the amazing Waterford venues and in light of this, SCNE wants to help, which is why this brand new, easy-to-use, TablePay technology will be offered to all Waterford venues completely FREE of charge during the midst of this pandemic. Venues simply upload and provide their amazing existing offerings to SCNE’s system and they handle everything else.

    Jordan Casey is the 20 year old creator of SCNE: “This has obviously been an extremely turbulent and unprecedented time for everybody including all of our amazing venue partners. In attempting to make do with the time I had to reflect over the past 2 months and also in an effort to see how we could support our venues, the idea for Tablepay came about. We’ve seen huge success with these types of products on a national level previously, and we feel that now, more than ever, there is a real demand and necessity for a zero-contact solution that at the same time proves to be very convenient and could certainly help in reattracting customers.”

    SCNE are making an active call to any local business or venue interested in learning more about this free product. Please Email: or message “SCNE Waterford” on Facebook

    Irish Tech Company develops safe way for people to get back to pubs, restaurants and shops

    by Dungarvan & West Waterford Chamber

    Posted on May 14th, 2020

    As the government has outlined their plan to get hospitality businesses open, many still wonder how this will work? For members of the public how will they know if a pub, restaurant or shop is safe to enter? How many people are inside and is that premises adhering to the safety guidelines? For pubs, hotels and shops, how do they monitor numbers in store in real time and how do they ensure that they are adhering to the guideline for the safety of their staff and customers?

    Say hello to Ordee. This innovative Irish start up are on a mission, “to get hospitality & retail back to business, safely” says Anthony Cronin, CEO and Co-Founder, a Tallow resident and former Waterford Young Entrepreneur of the year for the international award winning Flexiwage Application.

    “Ordee” allows publicans, restauranteurs and retailers to put their energy into their passion, while the GPS based App ensures that their venue is remaining compliant with “Return to Work Guidelines”. The cloud based platform will allow owners to easily document and broadcast their venues compliance and availability to their customer base. “It’s critical that venues can re-engage with their customer base, while at the same time ensuring everybody can have a great and safe night out” assured Cronin.

    Customers will be able to inform themselves, through Ordee, as to what venues have socially distanced space available and reduce contact by ordering and paying directly from the App. “Ordee looks after the order processing and payment too, so venues can give reassurance to their customers while focusing on great service” said Cronin.

    Peace of mind will be hugely important for returning pub, restaurant and retail customers. Ordee can give customers a way to see where is safe to go now and for returning hospitality businesses, an easy way to monitor and comply with the social distancing guidelines while engaging in a positive way with new and returning customers. Also subject to approval and meeting criteria from a companies local enterprise office, businesses with under 10 employees may be able to avail of a voucher funding 90% of the cost of the platform !

    Visit the website for more information or contact on The app is available to download from the AppStore from the 30th of May with live demos via webinar for businesses commencing now.

    The Tannery reopens with a takeaway service

    by Dungarvan & West Waterford Chamber

    Posted on May 8th, 2020

    Local favroutie "The Tannery" has re-opened its kitchens for a second weekend of takeaway service.

    Chef Paul Flynn explains : "We’re all ready for our second weekends takeaway . It feels great to be back and feeding our customers. Next weekend we are going to open our Takeaway Fri, Sat and Sunday nights . Best wishes and hope to see you soon, Paul and Máire."

    For details on how to order, see the Tannery's Facebook page. – an online shop for everyone

    by Waterford Chamber of Commerce

    Posted on May 7th, 2020

    Website developers have answered the call for a dedicated online shop for Waterford, where retailers can upload their product and consumers can buy all the need in one location while ensuring local business is supported.

    Created by Bryan Hurley, a Waterford native and owner of, is being supported by Waterford Chamber.

    Any Waterford business is now free to sign-up and add their products and services to When your customers order your products and services on, their order details and requested items are sent to your business for processing. Your customer will indicate in their order whether they would like to request a local collection or quote for delivery.

    Each business on eWaterford gets a dedicated business page complete with images, contact information, biography, administration panel, and order reports. Customers can contact businesses directly through eWaterford to enquire about your products or services. Your products, services, and company profile can be shown on a searchable map of Waterford which allows people to find the businesses that support the area where they live, work, and play. To start selling right now, just register at

    Scheme suspends business energy charges during crisis

    by RTÉ

    Posted on May 6th, 2020

    Small and medium sized businesses will not have to pay energy or network charges for their closed premises during the Covid-19 emergency under a new scheme agreed by gas and electricity suppliers and the Commission for Regulation of Utilities. The story was featured recently on RTE's website.

    The temporary Supply Suspension Scheme aims to reduce pressure on SMEs who may have had to close due to the pandemic restrictions, while at the same time lower the risk of bad debt in the sector.

    Non-domestic customers will have to complete an application form provided by their supplier which will explain the circumstances around why they have had to close.

    There are criteria which must be met before customers can avail of the scheme, including that they must not be an essential service provider, must have been trading prior to March 13 and has had their premises closed continuously as a result to the restrictions from March 28 until they are lifted.

    Electricity and gas customers must also be within the appropriate usage bands or metering for each supply, the CRU said. The scheme will run from May 1 to July 31 and will be monitored by the CRU.

    Keltech join the fight against COVID-19

    by Waterford News & Star

    Posted on May 6th, 2020

    THE Covid-19 pandemic has brought out of the best in so many local companies who have refocused and redoubled their efforts to provide assistance to the frontline in the war against the virus.

    Keltech is one such company that has redeployed their capabilities in recent weeks to assist in the fight against Covid-19. Speaking to the Waterford News & Star this week, Keltech business Development Manager Seamus Lawlor said that as soon as the virus took hold, the company “immediately considered what they could be doing to make a positive impact”.“In normal times our factory is busy producing complex metal fabrications for the likes of Caterpillar, Combilift, Moffett, JCB, Liebherr etc. We have full capability here on site to take a sheet of steel and transform it into a finished painted product.” Lawlor Explains.

    “I was watching the News one evening when the report came on about Aer Lingus flying in disposable PPE gear,” Seamus said. “The sheer volume of PPE required got me thinking that the disposal of all this used PPE is going to be a serious problem.”

    Read the full story via Waterford News & Star

    The Old Bank bistro adapts to challenging times

    by The Old Bank, Dungarvan

    Posted on May 1st, 2020

    "A few weeks back the world changed, we had to change with it" writes Antonio Clemente of The Old Bank, Dungarvan. He says "It wasn't easy and there was no training session that could have prepared us for the future. We have persevered, and adapted to spin at the same pace of the new world so our business could still be operational. Thinking out of the box, we created menu models suitable for our kitchen. Casual dining menus, Sunday lunch, pizza, afternoon tea and bottled cocktails are available for customers to enjoy at home, ultimately bringing some happiness and positivity. We miss the buzz of an "old time" service and can't wait to be back to normal."

    Collection and delivery times are as follows:

    • Monday 5:30 PM - 9 PM COLLECTION ONLY
    • Tuesday 5:30 PM - 9 PM COLLECTION ONLY
    • Wednesday 5:30 PM - 9PM Collection/Delivery
    • Thursday 5:30 PM - 9PM Collection/Delivery
    • Friday 5:30 PM - 9PM Collection/Delivery
    • Saturday 5:30 PM - 9PM Collection/Delivery
    • Sunday 12:30 PM to 3 pm for lunch and 5:30 PM - 8 PM for dinner.

    To order call The Old Bank on 058 48189.

    Penneys says "Thanks" to frontline workers.

    by Waterford News & Star

    Posted on April 21, 2020

    IN a show of appreciation of the hard work of frontline workers at University Hospital Waterford (UHW) staff of Penney’s Waterford gave up their free time to make up hundreds of care packages from stock in store. Read the full story here.

    #WeWillBeHere Campaign

    by Waterford City & County Council

    Posted on April 30, 2020 at 11:55 AM

    The Waterford Hospitality sector has come together to remind us all that they will still be here for us when this is over. If you are a business in Waterford, why not use this hashtag in your social media posts.

    Waterford Company tasked with developing Contact Tracing app

    by Waterford City & County Council

    Posted on April 29, 2020 at 11:00 AM

    Tramore based company Nearform, has been tasked by the HSE with developing the Covid-19 contact tracing app. The Co.Waterford-based company may not quite be a household name, but it has been working with more than a few recognisable companies behind the scenes for quite some time. The company specialises in bringing cloud computing to large enterprises, building faster, more stable, more versatile business platforms.

    Check out this Irish Times article on the project.