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Boil Water Notice lifted for Poulavanogue Public Water Supply with immediate effect

Uisce Éireann logo

Uisce Éireann wishes to notify customers supplied by Poulavonogue (Waterford) Public Water Supply that, following remedial works and consistent, satisfactory sampling results, the Boil Water Notice is now lifted with immediate effect. This decision follows consultation with the Health Service Executive (HSE).

All consumers on the Poulavonogue Public Water Supply can now resume normal water supply use for drinking, food preparation and brushing teeth.

The Boil Water Notice was issued on 6 August to protect customers’ health.

Drinking water experts from Uisce Éireann worked hard to lift the notice for impacted customers as quickly and as safely as possible.

Uisce Éireann’s Jim Fitzgerald, acknowledged the impact of the notice on the community, adding: “Uisce Éireann regrets the inconvenience that the Boil Water Notice had on the community. I would like to thank them for their patience and support while our drinking water experts worked to lift the Boil Water Notice as quickly as it was safe. I would also like to thank the local councillors and the media for their assistance in sharing the information during this boil water notice.”

Uisce Éireann and the Health Service Executive Water Liaison Group will continue to meet and review ongoing process control, monitoring and testing of the drinking water supply.

Uisce Éireann is responsible for delivering public drinking water and wastewater services for the people of Ireland. We are committed to enabling communities to thrive by continuously upgrading and developing critical infrastructure to support sustainable growth and development, providing safe drinking water, and enhancing the environment. To find out more, visit www.water.ie

Uisce Éireann’s customer care team is available to help 24/7 on 1800 278 278, and customers can also contact us on X @IWCare with any queries. For further updates, visit the service and supply section of www.water.ie

Uisce Éireann has launched a free text service that provides real-time updates for local issues. Customers can sign up with their Eircode and mobile number on the text alerts page.

Boil Water Notices for two Public Water Supplies in County Waterford to remain in place

Uisce Éireann logo

Boil Water Notices ongoing for customers on Ballymacarbry and Poulnagunogue (Poulavonogue) Public Water Supplies 

Friday,  1 November 2024, Uisce Éireann wishes to remind customers supplied by the Ballymacarbry Public Water Supply and Poulavonogue Public Water Supply in County Waterford that Boil Water Notices will remain in place until further notice.

Uisce Éireann is carrying out works to address the issues to enable the lifting of the notices as quickly and as safely as possible.

Please note that there are two Poulavonogue supplies in the Clonmel area. This notice relates to the small scheme historically managed by Waterford County Council.

Customers are advised to continue boiling their water before use while Uisce Éireann water experts work to rectify the issues. Once boiled, the water is safe to consume.

Uisce Éireann’s Maura Phelan said, “We acknowledge the impact this is having on the communities, and we are working to resolve the issues at both supplies. Public health is our number one priority, and we will continue to monitor the supplies and seek to lift both notices as soon as it is safe to do so.”

Where risks to water quality are identified through Uisce Éireann’s enhanced testing and monitoring programme, the Health Service Executive (HSE) is consulted, and Boil Water Notices are issued to protect public health. In all instances immediate action is taken to address the cause of the issue to enable the lifting of the notice as quickly as it is safe to do so, in agreement with the HSE.

Customers can check if their property is included by visiting www.water.ie and entering the property’s Eircode or by calling the Uisce Éireann customer care helpline, open 24/7, on 1800 278 278.

Vulnerable customers who have registered with Uisce Éireann receive direct communication on Boil Water Notices. Customers are reminded that the water is safe to consume once boiled.  A map of the affected area is attached and available to view on the water supply and service section

All consumers affected by this notice must boil their water before drinking.

With regard to Boil Water Notices, Uisce Éireann is not in a position to provide bottled water to customers for Boil Water Notices where water is safe to drink once boiled.

Uisce Éireann’s drinking water standards, as per EU Drinking Water regulations, are strict and include wide safety margins. Where risks to water quality are identified through Uisce Éireann’s enhanced testing and monitoring programme, the Health Service Executive (HSE) are consulted and Boil Water Notices are issued to protect public health. In all instances immediate action is taken to address the cause of the issue to enable the lifting of the notice as quickly as it safe to do so, in agreement with the HSE.

Water must be boiled for:

  • Drinking;
  • Drinks made with water;
  • Preparation of salads and similar foods, which are not cooked prior to eating;
  • Brushing of teeth;
  • Making of ice – discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
  • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
  • Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.

Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater, on Facebook and LinkedIn and through our customer care helpline which is open 24/7 on 1800 278 278Uisce Éireann has launched a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at www.water.ie

Cuirfidh Uisce Éireann tús le mórthionscadal fuíolluisce i nGaeltacht na nDéise

Colm Claffey

21/10/24 – Tá áthas ar Uisce Éireann a fhógairt go gcuirfear tús go luath leis an uasghrádú ar an gcóras bailithe fuíolluisce agus cóireála uisce stoirme i mBaile na nGall i nGaeltacht na nDéise, Contae Phort Láirge. 

Rachaidh na hoibreacha uasghrádaithe go mór chun tairbhe don phobal áitiúil agus cinnteofar go gcloífear le rialacháin fuíolluisce náisiúnta agus AE. Nuair a bheidh an obair críochnaithe, beidh feabhas ar cháilíocht an uisce i gCuan Dhún Garbhán, Limistéar faoi Chaomhnú Speisialta (SAC), agus cosnófar gnáthóg uisceach oisrí agus sliogéisc eile laistigh den uisce sliogéisc ainmnithe seo.

Áireofar leis an tionscadal uasghrádú a dhéanamh ar an stáisiún caidéalaithe atá ann cheana féin sa Mhóta, dhá stáisiún caidéalaithe eile, 3km de shéarach nua agus áit eile stórála uisce stoirme chun minicíocht Sceitheanna Uisce Stoirme (SWOanna) sa bhá a laghdú.

Agus é ag trácht ar bhuntáistí an tionscadail, dúirt Bainisteoir Cláir Uisce Éireann, Colm Claffey “Cinnteoidh an bonneagar nua agus feabhsaithe seo go gcaithfear go cuí le fuíolluisce i mBaile na nGall agus go gcomhlíonfaidh sé na caighdeáin chomhshaoil is airde sula scaoilfear amach go sábháilte é sa timpeallacht mhuirí.”

Labhair sé tuilleadh faoi sin: “Cuirfidh sé seo le forbairt eacnamaíoch agus shóisialta na bpobal atá ina gcónaí sa chuid álainn seo de Phort Láirge. Tá lúcháir orainn go bhfuil na hoibreacha le tosú go luath agus gabhaimid buíochas leis an bpobal as a bhfoighne agus a dtacaíocht agus an tionscadal riachtanach seo á chur i gcrích againn.”

Is iad David Walsh Civil Engineering Ltd a thabharfaidh faoin tionscadal thar ceann Uisce Éireann. Tá tús á chur le himscrúduithe láithreáin laistigh den phobal leis an obair thógála atá beartaithe go luath in 2025. Táthar ag súil go mbeidh an tionscadal seo críochnaithe in earrach na bliana 2026.

Tá Uisce Éireann freagrach as seirbhísí uisce agus fuíolluisce poiblí uile in Éirinn a sheachadadh. Táimid tiomanta do bhonneagar criticiúil a uasghrádú agus a fhorbairt ar bhonn leanúnach chun tacú leis an bhfás atá riachtanach i dtithíocht agus ar fud ár ngeilleagair, agus an comhshaol á chosaint agus soláthairtí uisce á gcosaint.

Chun tuilleadh eolais a fháil faoi na hoibreacha, tabhair cuairt ar an leathanach gréasáin.

DEIREADH

Boil Water Notices for two Public Water Supplies in County Waterford to remain in place

Thursday 26 September 2024 Uisce Éireann wishes to remind customers supplied by the Ballymacarbry Public Water Supply and Poulavonogue Public Water Supply in County Waterford that Boil Water Notices will remain in place until further notice.

Uisce Éireann is carrying out works to address the issues to enable the lifting of the notices as quickly and as safely as possible.

Please note that there are two Poulavonogue supplies in the Clonmel area. This notice relates to the small scheme historically managed by Waterford County Council.

Customers are advised to continue to boil their water before use while Uisce Éireann water experts are working to rectify the issues. Customers are reminded that the water is safe to consume once boiled.

Uisce Éireann’s Maura Phelan said: “We acknowledge the impact this is having on the communities and we are working to resolve the issues at both supplies. Public health is our number one priority and we will continue to monitor the supplies and will seek to lift both notices as soon as it is safe to do so.”

Where risks to water quality are identified through Uisce Éireann’s enhanced testing and monitoring programme, the Health Service Executive (HSE) is consulted, and Boil Water Notices are issued to protect public health. In all instances immediate action is taken to address the cause of the issue to enable the lifting of the notice as quickly as it is safe to do so, in agreement with the HSE.

Customers can check if their property is included by visiting www.water.ie and entering the property’s Eircode or by calling the Uisce Éireann customer care helpline, open 24/7, on 1800 278 278.

Vulnerable customers who have registered with Uisce Éireann receive direct communication on Boil Water Notices. Customers are reminded that the water is safe to consume once boiled.  A map of the affected area is attached and available to view on the supply and service section of water.ie.

All consumers affected by this notice must boil their water before drinking.

With regard to Boil Water Notices, Uisce Éireann is not in a position to provide bottled water to customers for Boil Water Notices where water is safe to drink once boiled.

Uisce Éireann’s drinking water standards, as per EU Drinking Water regulations, are strict and include wide safety margins. Where risks to water quality are identified through Uisce Éireann’s enhanced testing and monitoring programme, the Health Service Executive (HSE) are consulted and Boil Water Notices are issued to protect public health. In all instances immediate action is taken to address the cause of the issue to enable the lifting of the notice as quickly as it safe to do so, in agreement with the HSE.

Vulnerable customers who have registered with Uisce Éireann receive direct communication on Boil Water Notices. Customers are reminded that the water is safe to consume once boiled.

Water must be boiled for:

  • Drinking;
  • Drinks made with water;
  • Preparation of salads and similar foods, which are not cooked prior to eating;
  • Brushing of teeth;
  • Making of ice – discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
  • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
  • Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.

Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater, on Facebook and LinkedIn and through our customer care helpline which is open 24/7 on 1800 278 278Uisce Éireann has launched a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at www.water.ie

Uisce Éireann advises Portlaw community of road closure to facilitate essential works

Portlaw Road Closure Sept 2024

Uisce Éireann wishes to advise motorists of a road closure in Portlaw starting Monday 23 September to facilitate a project to improve water quality and reduce leakage.

To facilitate these critical works, a section of Priest’s Lane (L-4034), from the junction with the R680 to the junction with Upper Brown Street/Carrick Road Lower will be closed for two weeks. Works will be ongoing from 7am to 7pm from Monday 23 September to Sunday 6 October inclusive.

The road will open each evening from 7pm to 7am and local and emergency services access will be maintained at all times.

Local diversions will be in place and traffic flows will be diverted via Carrick Road Lower, Carrick Road (L-4033) and the R680. See attached map for diversion route.

Uisce Éireann’s Leakage Reduction Programme Manager, Dave Murphy thanked the community for their patience and co-operation in advance of the works saying “We acknowledge that traffic diversions and road closures can be inconvenient for the local community and our crews will make every effort to minimise disruption. This project is essential to ensure Portlaw’s security of supply now and into the future.”

For more information on this project, visit our Portlaw project page.

This project forms part of Uisce Éireann’s national Leakage Reduction Programme and will help us achieve our 2030 goal of a national leakage rate of 25%. The National Leakage Reduction team has made great strides since 2018 when the leakage rate stood at 46%.

Since 2018, Uisce Éireann has invested more than €500 million to upgrade the underground water network across the country through the delivery of the national Leakage Reduction Programme. We are investing a further €250 million every year up to the end of 2030 – fixing leaks and replacing pipes to provide a more reliable water supply. For more information, please visit www.water.ie/reducingleaks

Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater, on Facebook and LinkedIn and through our customer care helpline which is open 24/7 on 1800 278 278. Uisce Éireann has launched a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at www.water.ie

ENDS

For media queries please contact press@water.ie

Uisce Éireann’s investment in Waterford removes water supply from ‘at risk’

Homes and businesses in Graiguenageeha will welcome the recent news that their water supply has been removed from the Environmental Protection Agency’s (EPA) list of vulnerable water supplies.

A targeted investment by Uisce Éireann including the installation of over 2km of new watermains to allow decommissioning of the Graiguenageeha Public Water Supply has ensured a safe and reliable water supply for homes and businesses. This investment has resulted in the supply removed from the ‘at risk’ list.

Prior to the investment, homes and businesses in Graigue
nageeha and surrounding areas received their drinking water supply from Graiguenageeha  Public Water supply. As the risks were identified on this supply a decision was made to decommission that plant and install the new watermain connecting to Stradbally Water Supply to cater for all customers.

Pat Duggan, Regional Drinking Water Compliance Manager at Uisce Éireann is proud of the team effort to deliver the works and have the supply removed from the EPA’s Remedial Action List (RAL).

“At Uisce Éireann we are fully committed to identifying and addressing risks to drinking water quality. Our key focus remains the protection of public health through the provision of safe, clean and secure water supplies for local communities. This critical watermain installation ensures ongoing compliance with drinking water regulations and significantly reduces the risk of future water quality issues”.

The significant project involved the installation of 2.3km of watermains connecting the network to the Stradbally Water Supply and decommissioning of Graiguenageeha.

Laura Heneghan, Infrastructure Delivery Programme Manager at Uisce Éireann said “it is a great privilege to deliver this critical project for the people of Graiguenageeha”.

“With the works now complete this project ensures the continued delivery of safe, clean drinking water to homes and businesses there.  Uisce Éireann’s investment also unlocks growth and development potential in Waterford which will enable the local community to thrive.”

This investment is one of a number of projects being delivered to rationalise water supplies across Waterford. The programme also saw the upgrade of  more than 21km of old and damaged water mains replaced in Ballynageeragh (3.75km) , Cois Coille (3.75km), Monatarriff (4.2km), Clonmel (3.92km), Kerreen (2.97km) and Crehanagh to Garavoonne (1km) to ensure a reliable drinking water supply.

Uisce Éireann is responsible for delivering public drinking water and wastewater services for the people of Ireland. We are committed to enabling communities to thrive by continuously upgrading and developing critical infrastructure to support sustainable growth and development, providing safe drinking water, and enhancing the environment. To find out more visit the Uisce Éireann website at water.ie

Remedial Action List

The Remedial Action List identifies drinking water supplies that are at risk of failing to consistently supply safe, clean drinking water.

The presence of a supply on the Remedial Action List does not mean the water is unsafe to drink. In fact, over 99.7% of supplies remain safe to drink and do not present any risk to health. This list identifies supplies that the EPA deem as being ‘at risk’ and must be improved to ensure that water supplies continue to be safe to drink and are also secure in the future. Where drinking water quality deficiencies are found due to Uisce Éireann’s improved testing and sampling regime, a Boil Water Notice or Do Not Consume notice may be issued to protect public health.

Boil Water Notice : Ballymacarbry, Co. Waterford

Uisce Éireann logoBoil Water Notice issued for customers supplied by Ballymacarbry Public Water Supply, Co Waterford.

Following consultation with the Health Service Executive (HSE), Uisce Éireann has issued a Boil Water Notice to protect the health of approximately 671 customers supplied by the Ballymacarbry Public Water Supply. This follows increased turbidity in the raw water source.

A map of the area affected by the Boil Water Notice is attached.

Customers can check if their property is included by visiting the Water Quality section of www.water.ie and entering the property’s Eircode or by calling the Uisce Éireann’s customer care helpline, open 24/7, on 1800 278 278.

All consumers affected by this notice must boil their water before drinking.  


Some customers supplied by the Ballymacarbry Public Water Supply have experienced recent interruptions to their water supply. Uisce Éireann apologise for the inconvenience this has caused. Dedicated water services engineers are on site to ensure supply is fully restored as quickly as possible. An alternative water supply is available at the Community Centre in Ballymacarbry for affected customers. This water must also be boiled before use.

Uisce Éireann’s Maura Phelan said: “Public health is our number one priority and we would like to assure customers that the notice has been put in place to protect public health. Our compliance and operations experts are working to lift the notice as quickly and as safely as possible. We understand the impact a Boil Water Notice (BWN) has on the local community and apologise for any inconvenience caused.”

Uisce Éireann’s drinking water standards, as per EU Drinking Water regulations, are strict and include wide safety margins. Where risks to water quality are identified through Uisce Éireann’s enhanced testing and monitoring programme, the Health Service Executive (HSE) are consulted and Boil Water Notices are issued to protect public health. In all instances immediate action is taken to address the cause of the issue to enable the lifting of the notice as quickly as it safe to do so, in agreement with the HSE.

Vulnerable customers who have registered with Uisce Éireann receive direct communication on Boil Water Notices. Customers are reminded that the water is safe to consume once boiled.

Water must be boiled for:

  • Drinking;
  • Drinks made with water;
  • Preparation of salads and similar foods, which are not cooked prior to eating;
  • Brushing of teeth;
  • Making of ice – discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
  • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
  • Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.

Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater, on Facebook and LinkedIn and through our customer care helpline which is open 24/7 on 1800 278 278Uisce Éireann has launched a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at www.water.ie

ENDS

For press queries please contact press@water.ie

Boil Water Notice lifted in Kilrossanty with immediate effect

Uisce Eireann LogoUisce Éireann can confirm that the Boil Water Notice on the Kilrossanty Public Water Supply has been lifted with immediate effect. All customers supplied by the Kilrossanty Public Water Supply can now resume normal use of the water supply for drinking, food preparation and brushing teeth.

The notice has been lifted following satisfactory sampling results. This decision follows consultation undertaken with the Health Service Executive (HSE).  The notice was issued on 29th July to protect the health of approximately 425 customers due to increased turbidity in the raw water source.

Uisce Éireann’s Maura Phelan acknowledged the impact of the notice on homes and thanked the community for their support while we worked to lift the notice.

“Uisce Éireann’s primary focus remains the protection of public health. We worked to lift the notice as quickly as it was safe to do so. We would like to thank customers for their cooperation and patience resolved the issues impacting the treatment plant.”

Maura added: “We are grateful to the media, elected representatives and members of the public for sharing our updates”.

Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater, on Facebook and LinkedIn and through our customer care helpline which is open 24/7 on 1800 278 278. Uisce Éireann has launched a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at https://www.water.ie/

Uisce Éireann is responsible for delivering public drinking water and wastewater services for the people of Ireland. We are committed to enabling communities to thrive by continuously upgrading and developing critical infrastructure to support sustainable growth and development, providing safe drinking water, and enhancing the environment.

ENDS

For media queries, please contact press@water.ie

Uisce Éireann’s €19m investment to benefit 65,000 customers in Waterford

Irish Water

65,000 people across Waterford can look forward to a safer and more resilient water supply as Uisce Éireann invests more than €19m upgrading a treatment plant in Kilmeaden.

Works have begun at the Adamstown Water Treatment Plant (WTP), which provides over 70% of Waterford’s water supply to customers in the city and county and will have benefits for generations to come.

Not only will the upgrade provide a more reliable water supply but it will improve water quality and ensure that demand is met.

This critical investment is being carried out by Glanua on behalf of Uisce Éireann.

Uisce Éireann’s Programme Manager Hugh Kennedy is looking forward to delivering this essential upgrade for the people of Waterford. “This project will bring significant benefits to the local communities and economy of Waterford city and county. We are committed to producing a reliable and safe drinking water supply while protecting the local environment and this project is key to their delivery.”

“We will carry out upgrades across the filtration and residuals treatment processes at Adamstown WTP to ensure we continue to produce quality drinking water and protect the wider Kilmeaden environment. These works will ensure compliance with current National and EU Drinking Water Regulations and improve security of supply to homes and businesses across the city and county.”

The commencement of this project marks another major milestone in Uisce Éireann’s work to upgrade and improve the water network across the country, prioritising investment where it is needed most and enabling these communities to thrive.

Uisce Éireann is responsible for delivering public drinking water and wastewater services for the people of Ireland. We are committed to enabling communities to thrive by continuously upgrading and developing critical infrastructure to support sustainable growth and development, providing safe drinking water, and enhancing the environment. To find out more visit www.water.ie.

ENDS.

For media queries please contact press@water.ie

Ballyogarty Public Water Supply restriction lifted with immediate affect

Uisce Éireann logo

Following consultation with the HSE, Uisce Éireann are advising customers on the Ballyogarty Public Water Supply Scheme in County Waterford that the Do Not Consume notice has been lifted with immediate affect. Customers can now resume normal use of the water supply.

The notice, which was issued on July 29, was put in place to protect the health of customers following the detection of an exceedance of arsenic in the supply.

Drinking water experts from Uisce Éireann worked to lift the notice as quickly and safely as possible and following satisfactory water samples the Do Not Consume notice has been lifted. The customers affected in Ballyogarty, Graigueshoneen, Cooltubrid East and areas of Kilmacthomas including Union Road, Hillside Crescent, Hillside Close and Cruachán View can now use their water as normal.

Uisce Eireann’s Maura Phelan commented, “Uisce Éireann would like to thank the residents and businesses who were affected by this notice for their patience and cooperation while it was in place to protect public health. We would also like to thank the community for their support while we worked to lift the notice. Uisce Éireann’s primary focus remains the protection of public health and we worked with our stakeholders to lift the notice as quickly as possible.

We are grateful to customers, elected representatives and the media for their assistance in sharing information on the Do Not Consume Notice.

Should customers have any queries regarding the lifting of this notice they can check out the Water Supply Updates section on our website, on X (formerly Twitter) @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. To register as a vulnerable customer or as an alternative contact, visit www.water.ie/vulnerablecustomer.

Uisce Éireann is responsible for delivering public drinking water and wastewater services for the people of Ireland. We are committed to enabling communities to thrive by continuously upgrading and developing critical infrastructure to support sustainable growth and development, providing safe drinking water, and enhancing the environment.

Ends

For media queries contact press@water.ie

Boil Water Notice : Ballyogarty

Boil Water Notice -Ballyogarty Public Water SupplyDo Not Consume Notice issued for customers supplied by Ballyogarty Public Water Supply 

Monday,  29 July, 2024:  Following consultation with the Health Service Executive (HSE), Uisce Éireann has issued a Do Not Consume Notice for all customers on the Ballyogarty Public Water Supply Scheme in Co Waterford with immediate effect.

This notice has been issued to protect the health of customers on the supply following the detection of an exceedance of arsenic in the supply.

Please note this is not a Boil Water Notice. Boiling the water is not a suitable measure to make the water safe to consume. It is especially important that mains drinking water is not given to bottle fed infants.

There is a requirement to interrupt the water supply through the night from 11pm with supply returning early tomorrow morning (30 July 2024). Please note the Do Not Consume will remain in place after supply returns.

The notice applies to all areas supplied by the Ballyogarty Public Water Supply including Ballyogarty, Graigueshoneen, Cooltubrid East and areas of Kilmacthomas including Union Road, Hillside Crescent, Hillside Close and Cruachán View. A map of the Ballyogarty Water Supply (see attached) is available on www.water.ie

An alternative water supplies in the form of a bulk tanker has been arranged and will be in place from this evening at Kilmacthomas GAA Club. The alternative water supply will be replenished on a daily basis. Customers are reminded to use their own containers when taking water from the tanker and to boil water before consumption as a precautionary measure.

Uisce Éireann drinking water compliance and operational experts are working to resolve this situation as soon as possible.

Speaking about the imposition of the notice, Uisce Éireann’s Maura Phelan said: “Uisce Éireann is aware of the impact a Do Not Consume Notice has on the community and would like to reassure impacted customers we are working to lift the notice as quickly and as safely as possible. We would ask customers who have concerns to contact our customer care team on 1800 278 278.”

This water should not be used for

  • Drinking
  • Drinks made with water
  • Food preparation, washing or cooking of food,
  • Brushing of teeth
  • Making of ice
  • Children under 12 months old should not drink this water
  • In particular, children under 12 months old should not drink this water. This water should not be used for making up infant formula for bottled fed infants. An alternative source of water should be used. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated.
  • If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way
  • Ready-to-use formula that does not need added water can also be used.
  • Domestic water filters will not render water safe to drink
  • Caution should be taken when bathing infants to ensure that they do not swallow the bathing water
  • Discard ice cubes in fridges and freezers and filtered water in fridges

What can you use water for?

  • The water can be used for personal hygiene, bathing, flushing toilets, laundry and washing of utensils
  • Uisce Éireann will continue to liaise with the Health Service Executive with a view to lifting this drinking water restriction as soon as practicable.

Updates are available on our Water Supply Updates section on www.water.ie, on X @IWCare and via our customer care helpline, open 24/7 on 1800 278 278.

ENDS

For press queries, please contact press@water.ie

Boil Water Notice : Kilrossanty

Boil Water Notice  Kilrossanty

Following consultation with the Health Service Executive (HSE), Uisce Éireann have issued a Boil Water Notice to protect the health of approximately 425 customers supplied by the Kilrossanty Public Water Supply, Co. Waterford. This follows increased turbidity in the raw water source.

Customers can check if their property is included by visiting www.water.ie and entering the property’s Eircode or by calling the Uisce Éireann customer care helpline, open 24/7, on 1800 278 278. A map of the area is attached and available to view on the supply and service section of water.ie.

All consumers affected by this notice must boil their water before drinking.  

Uisce Éireann’s Maura Phelan said: “Public health is our number one priority and we would like to assure customers that the notice has been put in place to protect public health. Our compliance and operations experts are working to lift the notice as quickly and as safely as possible. We understand the impact a Boil Water Notice (BWN) has on the local community and apologise for any inconvenience caused.”

Uisce Éireann’s drinking water standards, as per EU Drinking Water regulations, are strict and include wide safety margins. Where risks to water quality are identified through Uisce Éireann’s enhanced testing and monitoring programme, the Health Service Executive (HSE) is consulted, and Boil Water Notices are issued to protect public health. In all instances immediate action is taken to address the cause of the issue to enable the lifting of the notice as quickly as it safe to do so, in agreement with the HSE.

Vulnerable customers who have registered with Uisce Éireann receive direct communication on Boil Water Notices. Customers are reminded that the water is safe to consume once boiled.

Water must be boiled for:

  • Drinking;
  • Drinks made with water;
  • Preparation of salads and similar foods, which are not cooked prior to eating;
  • Brushing of teeth;
  • Making of ice – discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
  • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
  • Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.

Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates are available on our Water Supply Updates section on water.ie, on X @IWCare and via our customer care helpline, open 24/7 on 1800 278 278.

ENDS

For media queries please contact press@water.ie

Dungarvan set to benefit from Uisce Éireann’s water mains replacement works

Uisce Éireann, working in partnership with Waterford City and County Council, is replacing approximately 700 meters of old cast iron water watermains in Dungarvan.

The watermains that were prone to frequent bursts and leakage are being replaced with new high-density polyethylene (plastic) pipes. Once complete, the works will provide a more reliable water supply, and reduce high levels of leakage. This project will also facilitate social and economic growth into the future, through the upgrading of water infrastructure.

The first section of this upgrade is 100 meters of new water mains on O’Connell Street between the junction of Stephens Street and St Bridget Terrace. These works are due to start week commencing 15 January and are programmed to last four weeks. This will be followed by a 600 meter section of new water mains on Springmount and Mitchell street, with a programme duration of eight weeks.

Once completed customers in this area will enjoy an improved water supply with less disruption. Shareridge Civil Engineering are contracted to carry out the work on behalf of Uisce Éireann.

Commenting on the project David Murphy Uisce Éireann said: “To facilitate the safe delivery of the project and to minimise impact on the community, areas of work will be limited to short sections. Traffic management will be in place at this time, in the form of a stop/go system. Local and emergency traffic will always be maintained.”

Murphy continued “This essential work is part of a significant investment by Uisce Éireann to improve the water network across the country, prioritising investment where it is needed most enabling these communities to thrive.”

This project is one example of how Uisce Éireann is working in partnership with Waterford City and County Council to reduce leaks every day. Fixing leaks can be complicated. We have over 63,000 km of water pipes underground in Ireland – enough to circle the earth one and a half times. Most leaks aren’t visible, resulting in precious water being lost but we are making progress. In 2018 the rate of leakage nationally was 46%, by the end of 2022 it was 37%. We are on track to achieve a national leakage rate of 25% by the end of 2030.

The works may involve some short-term water shut offs and the project team will ensure that customers are given a minimum of 48 hours’ notice prior to any planned water shut offs. Uisce Éireann understands that this type of work can be inconvenient and work crews will make every effort to minimise any disruption.

Customers can phone Uisce Éireann on 1800 278 278 if they have any questions about the project or check out the Water Supply Updates section of the Uisce Éireann website for regular updates.

The works also involve laying new water service connections from the public water main in the road to customers’ property boundaries and connecting it to the customer’s water supply. Where the existing service connections on the public side are lead these are being replaced.

For more information visit www.water.ie/projects-plans/national-projects/leakage-reduction-programme/

Uisce Éireann is responsible for delivering public drinking water and wastewater services for the people of Ireland. We are committed to enabling communities to thrive by continuously upgrading and developing critical infrastructure to support sustainable growth and development, providing safe drinking water, and enhancing the environment. To find out more visit www.water.ie

Uisce Éireann Reminds Waterford Public To Conserve Water

OVER HALF OF PEOPLE IN IRELAND STILL ADMIT TO WASTING WATER

Uisce Éireann today renewed its appeal to the public to ‘Think Water Conservation’ as warm weather returns and demand increases. This comes as over half of Irish households (54%)* still admit to wasting water. As part of its annual campaign, Uisce Éireann is calling on households across the country to assess water usage habits and take practical steps to save water daily.

With warm, dry weather experienced by much of the country this week and with many people now back in school and work after the holidays, Uisce Éireann has seen an increase in demand for water. However, there are no plans to introduce general water restrictions or hosepipe bans. The public has been asked to help play their part in protecting essential water supplies for their local communities, and to conserve water where possible.

Simple water saving tips include:

  • Checking your water consuming appliances such as washing machines and dishwaters for any plumbing issues. This includes looking out for dripping joints or leaking supply hoses
  • Keep a jug of water in the fridge rather than letting the tap run cold and save six litres a day
  • Making sure the tap is off while brushing teeth can save 84 litres of water a week
  • Reducing shower time by 60 seconds can save up to 120 litres of water every week
  • 250 litres of water a week can be saved by fixing any leaking or dripping taps in the garden

Speaking of the importance of water conservation year-round, Stephen Burke, Regional Operations Manager for Uisce Éireann, said:

“We are experiencing a warm, dry, spell of weather this week, and, while it is great to see after a particularly wet summer, this brings its own unique set of challenges. Many of us will be enjoying these warm evenings in our gardens, however, it is important to remain conscious of our water usage habits throughout the year, regardless of the weather.

“Some urban areas tend to see increases in demand around this time of year as schools return and people come back to work after holidays. Also, as we come into autumn and winter, storms and other extreme weather can impact on the capacity to treat and produce clean drinking water.  For this reason, water conservation is something we should think about year-round, not just during the summer.

“By working together to use only what we need in our homes, gardens, and businesses, we can all contribute to ensuring a sustainable water supply for everyone. We are encouraging communities all over Ireland to play their part and think water conservation throughout the year.

“Don’t forget to also check the ground above your pipes for signs of leaks. At Uisce Éireann we are also continuing our First Fix Free programme which helps households that may be using higher levels of water than average, which could signal a potential leakage problem.  Our team will investigate the cause of the leak and fix the issue to curtail any further potential leaks. This is in line with the Uisce Éireann collaborative approach to water conservation.”

Stephen also reminded the public that once again the Uisce Éireann Conservation Calculator is on hand to help households examine how much water they are currently using and identify changes they could make to reduce their use.

“The average water use of one person is 133 litres per day.  The Conservation Calculator provides helpful advice for those wanting to ensure they use water responsibly to improve their score rating and is free for all households to use on our website. It offers practical advice on conserving water, to ensure we have a sustainable water supply for everyone in years to come. We are encouraging everyone to play their part with us and think water conservation”.

For further information visit www.water.ie/conservation/