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Dungarvan set to benefit from Uisce Éireann’s water mains replacement works

Uisce Éireann, working in partnership with Waterford City and County Council, is replacing approximately 700 meters of old cast iron water watermains in Dungarvan.

The watermains that were prone to frequent bursts and leakage are being replaced with new high-density polyethylene (plastic) pipes. Once complete, the works will provide a more reliable water supply, and reduce high levels of leakage. This project will also facilitate social and economic growth into the future, through the upgrading of water infrastructure.

The first section of this upgrade is 100 meters of new water mains on O’Connell Street between the junction of Stephens Street and St Bridget Terrace. These works are due to start week commencing 15 January and are programmed to last four weeks. This will be followed by a 600 meter section of new water mains on Springmount and Mitchell street, with a programme duration of eight weeks.

Once completed customers in this area will enjoy an improved water supply with less disruption. Shareridge Civil Engineering are contracted to carry out the work on behalf of Uisce Éireann.

Commenting on the project David Murphy Uisce Éireann said: “To facilitate the safe delivery of the project and to minimise impact on the community, areas of work will be limited to short sections. Traffic management will be in place at this time, in the form of a stop/go system. Local and emergency traffic will always be maintained.”

Murphy continued “This essential work is part of a significant investment by Uisce Éireann to improve the water network across the country, prioritising investment where it is needed most enabling these communities to thrive.”

This project is one example of how Uisce Éireann is working in partnership with Waterford City and County Council to reduce leaks every day. Fixing leaks can be complicated. We have over 63,000 km of water pipes underground in Ireland – enough to circle the earth one and a half times. Most leaks aren’t visible, resulting in precious water being lost but we are making progress. In 2018 the rate of leakage nationally was 46%, by the end of 2022 it was 37%. We are on track to achieve a national leakage rate of 25% by the end of 2030.

The works may involve some short-term water shut offs and the project team will ensure that customers are given a minimum of 48 hours’ notice prior to any planned water shut offs. Uisce Éireann understands that this type of work can be inconvenient and work crews will make every effort to minimise any disruption.

Customers can phone Uisce Éireann on 1800 278 278 if they have any questions about the project or check out the Water Supply Updates section of the Uisce Éireann website for regular updates.

The works also involve laying new water service connections from the public water main in the road to customers’ property boundaries and connecting it to the customer’s water supply. Where the existing service connections on the public side are lead these are being replaced.

For more information visit www.water.ie/projects-plans/national-projects/leakage-reduction-programme/

Uisce Éireann is responsible for delivering public drinking water and wastewater services for the people of Ireland. We are committed to enabling communities to thrive by continuously upgrading and developing critical infrastructure to support sustainable growth and development, providing safe drinking water, and enhancing the environment. To find out more visit www.water.ie

Uisce Éireann Reminds Waterford Public To Conserve Water

OVER HALF OF PEOPLE IN IRELAND STILL ADMIT TO WASTING WATER

Uisce Éireann today renewed its appeal to the public to ‘Think Water Conservation’ as warm weather returns and demand increases. This comes as over half of Irish households (54%)* still admit to wasting water. As part of its annual campaign, Uisce Éireann is calling on households across the country to assess water usage habits and take practical steps to save water daily.

With warm, dry weather experienced by much of the country this week and with many people now back in school and work after the holidays, Uisce Éireann has seen an increase in demand for water. However, there are no plans to introduce general water restrictions or hosepipe bans. The public has been asked to help play their part in protecting essential water supplies for their local communities, and to conserve water where possible.

Simple water saving tips include:

  • Checking your water consuming appliances such as washing machines and dishwaters for any plumbing issues. This includes looking out for dripping joints or leaking supply hoses
  • Keep a jug of water in the fridge rather than letting the tap run cold and save six litres a day
  • Making sure the tap is off while brushing teeth can save 84 litres of water a week
  • Reducing shower time by 60 seconds can save up to 120 litres of water every week
  • 250 litres of water a week can be saved by fixing any leaking or dripping taps in the garden

Speaking of the importance of water conservation year-round, Stephen Burke, Regional Operations Manager for Uisce Éireann, said:

“We are experiencing a warm, dry, spell of weather this week, and, while it is great to see after a particularly wet summer, this brings its own unique set of challenges. Many of us will be enjoying these warm evenings in our gardens, however, it is important to remain conscious of our water usage habits throughout the year, regardless of the weather.

“Some urban areas tend to see increases in demand around this time of year as schools return and people come back to work after holidays. Also, as we come into autumn and winter, storms and other extreme weather can impact on the capacity to treat and produce clean drinking water.  For this reason, water conservation is something we should think about year-round, not just during the summer.

“By working together to use only what we need in our homes, gardens, and businesses, we can all contribute to ensuring a sustainable water supply for everyone. We are encouraging communities all over Ireland to play their part and think water conservation throughout the year.

“Don’t forget to also check the ground above your pipes for signs of leaks. At Uisce Éireann we are also continuing our First Fix Free programme which helps households that may be using higher levels of water than average, which could signal a potential leakage problem.  Our team will investigate the cause of the leak and fix the issue to curtail any further potential leaks. This is in line with the Uisce Éireann collaborative approach to water conservation.”

Stephen also reminded the public that once again the Uisce Éireann Conservation Calculator is on hand to help households examine how much water they are currently using and identify changes they could make to reduce their use.

“The average water use of one person is 133 litres per day.  The Conservation Calculator provides helpful advice for those wanting to ensure they use water responsibly to improve their score rating and is free for all households to use on our website. It offers practical advice on conserving water, to ensure we have a sustainable water supply for everyone in years to come. We are encouraging everyone to play their part with us and think water conservation”.

For further information visit www.water.ie/conservation/

Uisce Éireann working to lift Boil Water Notice for customers supplied by Glenary Public Water Supply

 

Uisce Éireann, in partnership with Tipperary County Council, wish to remind customers on the Glenary Public Water Supply that the Boil Water Notice issued on August 15 remains in place. This is to protect the health of approximately 10,600 customers supplied by the Glenary Public Water Supply Scheme as a result of operational issues at the water treatment plant.

The notice applies to all consumers supplied by the Glenary Public Water Supply which includes parts of Clonmel Town centre and surrounding areas including Cashel Road, Cahir Road and Ring Road; and the Kilcomma/Finger Post areas in Co Waterford. Customers can check if their property is included by visiting the www.water.ie/supply and entering the property’s Eircode or by calling the Uisce Éireann customer care helpline, open 24/7, on 1800 278 278. A map of the area is also available to view on the website.

Drinking water experts from Uisce Éireann and Tipperary County Council are working, in consultation with the HSE, to lift the notice as quickly and as safely as possible. In the meantime, all customers on this supply are advised to boil and cool their water before use until further notice.

Uisce Eireann’s Colin Cunningham acknowledged the impact of this notice on the community.

“Public health is Uisce Éireann’s number one priority and we would like to assure customers that the notice has been put in place to protect public health. We are working to lift the notice as quickly as possible and acknowledge the inconvenience caused to homes and businesses since this Boil Water Notice was issued”.

Uisce Éireann also takes this opportunity to remind customers that Boil Water Notices remain in place for customers on the Dundrum Regional and Burncourt Regional and Ballylooby Public Water Supplies.

Uisce Éireann’s drinking water standards, as per EU Drinking Water regulations, are strict and include wide safety margins. Where risks to water quality are identified through Uisce Éireann’s enhanced testing and monitoring programme, the Health Service Executive (HSE) is consulted, and Boil Water Notices are issued to protect public health. In all instances immediate action is taken to address the cause of the issue to enable the lifting of the notice as quickly as it safe to do so, in agreement with the HSE.

Vulnerable customers who have registered with Uisce Éireann receive direct communication on Boil Water Notices. Customers are reminded that the water is safe to consume once boiled.

Water must be boiled for:

  • Drinking;
  • Drinks made with water;
  • Preparation of salads and similar foods, which are not cooked prior to eating;
  • Brushing of teeth;
  • Making of ice – discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
  • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
  • Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.

Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates are available on our Water Supply Updates section on water.ie, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278.

125 households to benefit from water saving backyard services

Protecting the water supply in Dungarvan is a vital focus for Uisce Éireann with further works planned as part of its programme to drive down leakage and reduce the number of bursts and unplanned outages impacting the community.

Uisce Éireann, in partnership with Waterford City and County Council is replacing over 1km of ageing and problematic backyard service connections with modern water mains, which will allow for 125 households to be connected to the new system.

The works, which are due to begin next week, are a critical step in conserving this precious resource and reducing high levels of leakage which have been a significant source of disruption and outages for customers. This vital project will bring benefits to homes in St Thomas Street, Fitzgerald’s Terrace, St Brigid Terrace, St Martin’s Terrace (cul-de-sac), Keating Street and Mitchell Street by providing a more resilient and robust water supply.

Backyard services are typically found in older areas, often installed to the rear of a customer’s property and usually made of cast iron or lead. Due to the age and deteriorating condition of the pipework, they are often a significant source of leakage and supply disruption for customers. Backyard services are usually shared, running through a number of neighbouring properties making it difficult to detect and repair leaks. Where properties share a connection, leaks and bursts affect all connected properties, resulting in low pressure and/or outages.

Uisce Éireann would like to thank all customers in Dungarvan who have engaged and assisted us in the provision of our back yard services programme which will not only result in significant water savings but will also reduce the number of bursts and outages impacting customers. These projects are only successful if all customers on a shared water connection support and facilitate these vital works so that the old and leaking mains can be decommissioned.

Speaking about the benefits of the project, Joe Carroll, Infrastructure Delivery Programme Manager at Uisce Éireann said: “Old backyard service connections are a huge source of leakage and continue to impact communities right across Ireland, causing low pressure and supply disruption. Replacing these old water mains and service connections in poor condition will eliminate existing leaks and significantly reduce the amount of clean drinking water lost into the ground.”

Joe added: We would like to sincerely thank the community in Dungarvan for facilitating these works and working with us to provide a more secure and reliable water supply for generations to come.”

These works will be carried out by Shareridge Civil Engineering Ltd in partnership with Waterford City and County Council on behalf of Uisce Éireann.

Uisce Éireann is responsible for delivering public drinking water and wastewater services for the people of Ireland. We are committed to enabling communities to thrive by continuously upgrading and developing critical infrastructure to support sustainable growth and development, providing safe drinking water, and enhancing the environment. To find out more visit www.water.ie

Reminder: Boil Water Notices for some customers in Waterford City and County from midnight on Tuesday

Uisce Éireann and Waterford City and County Council wish to inform customers that precautionary Boil Water Notices, will come into effect on Tuesday at 12 midnight (00.01 Wednesday), to protect the health of approximately 64,205 customers supplied by Adamstown, Stradbally and Ballylaneen Water Treatment Plants. This is due to planned industrial action, arising from a dispute between the Unite Trade Union and 11 Local Authorities.

Maps of Affected Areas

Uisce Éireann’s primary focus is and always will be the protection of public health. Due to the strike action, Uisce Éireann has taken steps to protect public health by imposing Boil Water Notices on these schemes. All customers in the following areas are advised to boil their water before consuming from 12 midnight on Tuesday (00.01 Wednesday) until further notice: Waterford City, Tramore, Dunmore East, Passage East, Crooke, Faithlegg, Cheekpoint, Stradbally, Ballylaneen, Kill, Bonmahon, Kilmeaden/Butlerstown, Ballyduff and surrounding areas.

There may also be some disruption to water services the speed at which bursts to the water network are repaired in counties impacted by the strike action.

Customers can check if their property is included by visiting www.water.ie and entering the property’s Eircode or by calling the Uisce Éireann’s customer care helpline, open 24/7, on 1800 278 278. Maps of the areas affected are attached and available to view on the supply and service section of water.ie.

Uisce Eireann’s Regional Operations Manager Jim Fitzgerald acknowledged the impact of this notice on the community.

“This dispute is not with Uisce Éireann and outside our control. However, it will regrettably impact Uisce Éireann customers. We have stood up our incident management team and are working closely with management in the local authorities to ensure that contingency plans are in place to minimise and manage disruptions to water and wastewater services. To protect public health, we will have to put a number of areas on Boil Water Notices from midnight Tuesday, 1 August. It is essential that customers follow this advice and boil their water,” he said.

Vulnerable customers who have registered with Uisce Éireann receive direct communication on Boil Water Notices. Customers are reminded that the water is safe to consume once boiled.

Water must be boiled for:

  • Drinking;
  • Drinks made with water;
  • Preparation of salads and similar foods, which are not cooked prior to eating;
  • Brushing of teeth;
  • Making of ice – discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
  • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
  • Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute) and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.

Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates are available on our Water Supply Updates section on water.ie, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278.

For media queries please contact press@water.ie

Notes:

The Boil Water Notices in Waterford may run for several days as we will need time to assess the impacts on treatment plants and processes post-strike.

Lifting of Boil Water Notice previously issued by Waterford City & County Council, and Uisce Éireann

EAST WATERFORD WATER SUPPLY SCHEME

 Uisce Éireann and Waterford City & County Council wishes to notify consumers that following the cessation of industrial action and confirmation that the water quality on this supply is satisfactory, the boil water notice which has been in place is now lifted with immediate effect. This decision follows consultation undertaken with the Health Service Executive.

All consumers on the East Waterford Water Supply Scheme can now resume normal use of the water supply for drinking, food preparation and brushing teeth.

The Uisce Éireann Customer Contact Centre (1800 278 278) is available to answer customer queries in relation to the lifting of this notice. Further information is available on our website at www.water.ie.

Precautionary Boil Water Notice issued for customers in Waterford City and County

A precautionary Boil Water Notice has been issued from Wednesday at 12 midnight (00.01 Thursday), to protect the health of approximately 63,600 customers

Uisce Éireann and Waterford City and County Council have issued a precautionary Boil Water Notice, effective from Wednesday at 12 midnight (00.01 Thursday), to protect the health of approximately 63,600 customers supplied by Adamstown, Stradbally and Ballylaneen Water Treatment Plants. This is due to planned industrial action, arising from a dispute between the Unite Trade Union and 12 Local Authorities.

Uisce Éireann’s primary focus is and always will be the protection of public health. Due to the strike action, Uisce Éireann has taken steps to protect public health by imposing Boil Water Notices on these schemes. All customers in the following areas are advised to boil their water before consuming from Wednesday at 12 midnight (00.01 Thursday) until further notice: Waterford City, Tramore, Dunmore East, Passage East, Crooke, Faithlegg, Cheekpoint, Stradbally, Ballylaneen, Kill, Bonmahon, Kilmeaden/Butlerstown, Ballyduff and surrounding areas.

There may also be some disruption to water services, in particular, the speed at which bursts to the water network are repaired in all counties impacted by the strike action.

Customers can check if their property is included by visiting the Water Quality section of http://www.water.ie and entering the property’s Eircode or by calling the Uisce Éireann’s customer care helpline, open 24/7, on 1800 278 278.

Maps of the affected area’s are below:

Uisce Eireann’s Tom Cuddy, Head of Operations for Uisce Éireann acknowledged the impact of this notice on the community.

Our expectation was that the core activities of water services are regarded as essential services and should be exempt from industrial action. However, neither Uisce Éireann or the Local Authorities have been able to get clarity through the Unite Strike Committees, that they will continue to operate critical treatment plants or respond to emergencies. Unfortunately, Uisce Éireann has no choice but to put several Boil Water Notices in place to protect public health. The Boil Water Notices may run for several days as we will need time to assess the impacts on treatment plants and processes post-strike.”

Vulnerable customers who have registered with Uisce Éireann receive direct communication on Boil Water Notices. Customers are reminded that the water is safe to consume once boiled.

Water must be boiled for:

  • Drinking;
  • Drinks made with water;
  • Preparation of salads and similar foods, which are not cooked prior to eating;
  • Brushing of teeth;
  • Making of ice – discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
  • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
  • Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.

Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates are available on our Water Supply Updates section , on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278.

 

Precautionary Boil Water Notice issued for customers in Waterford City and County

Precautionary Boil Water Notice issued for customers in Waterford City and County

A precautionary Boil Water Notice has been issued from Wednesday at 12 midnight (00.01 Thursday), to protect the health of approximately 63,600 customers

Uisce Éireann and Waterford City and County Council have issued a precautionary Boil Water Notice, effective from Wednesday at 12 midnight (00.01 Thursday), to protect the health of approximately 63,600 customers supplied by Adamstown, Stradbally and Ballylaneen Water Treatment Plants. This is due to planned industrial action, arising from a dispute between the Unite Trade Union and 12 Local Authorities.

Uisce Éireann’s primary focus is and always will be the protection of public health. Due to the strike action, Uisce Éireann has taken steps to protect public health by imposing Boil Water Notices on these schemes. All customers in the following areas are advised to boil their water before consuming from Wednesday at 12 midnight (00.01 Thursday) until further notice: Waterford City, Tramore, Dunmore East, Passage East, Crooke, Faithlegg, Cheekpoint, Stradbally, Ballylaneen, Kill, Bonmahon, Kilmeaden/Butlerstown, Ballyduff and surrounding areas.

There may also be some disruption to water services, in particular, the speed at which bursts to the water network are repaired in all counties impacted by the strike action.

Customers can check if their property is included by visiting the Water Quality section of http://www.water.ie and entering the property’s Eircode or by calling the Uisce Éireann’s customer care helpline, open 24/7, on 1800 278 278.

Maps of the affected area’s are below:

Uisce Eireann’s Tom Cuddy, Head of Operations for Uisce Éireann acknowledged the impact of this notice on the community.

Our expectation was that the core activities of water services are regarded as essential services and should be exempt from industrial action. However, neither Uisce Éireann or the Local Authorities have been able to get clarity through the Unite Strike Committees, that they will continue to operate critical treatment plants or respond to emergencies. Unfortunately, Uisce Éireann has no choice but to put several Boil Water Notices in place to protect public health. The Boil Water Notices may run for several days as we will need time to assess the impacts on treatment plants and processes post-strike.”

Vulnerable customers who have registered with Uisce Éireann receive direct communication on Boil Water Notices. Customers are reminded that the water is safe to consume once boiled.

Water must be boiled for:

  • Drinking;
  • Drinks made with water;
  • Preparation of salads and similar foods, which are not cooked prior to eating;
  • Brushing of teeth;
  • Making of ice – discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
  • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
  • Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.

Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates are available on our Water Supply Updates section , on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278.

 

Minister O’Brien launches information campaign highlighting financial support to replace lead pipes in home

 

• €5,000 Domestic Lead Remediation Grant Scheme no longer means tested

• Apply through your Local Authority

The Minister for Housing, Local Government and Heritage, Darragh O’Brien today (Tuesday June 20) announced the launch of a campaign to create awareness of the improved grant available to remove lead pipes from homes.

Older housing stock built before the 1980s may contain lead pipes which in turn causes lead – which can be harmful to health – to enter drinking water. The Domestic Lead Remediation Grant Scheme provides funding for 100% of the approved cost of works to replace lead pipes, up to €5,000.

The grant is administered by local authorities and is not means-tested. The removal of lead pipes is the most effective way to reduce exposure to lead in drinking water and the available grant has the aim of replacing lead pipes with healthier, modern alternatives in the interests of public health.

From today, a Department of Housing, Local Government and Heritage advertising campaign (across print, broadcast and digital media) will encourage affected home owners to avail of the scheme.

The Minister said:

“Through this campaign we are encouraging people to consider replacing old lead pipes with the support of the funding. We are committed to removing remaining lead piping entirely from our drinking water supply and this campaign seeks to raise awareness of the Government supports available for householders. The campaign follows from improvements to the

grant that we made late last year meaning more households should now be able to avail of this grant.”

How to find out if your home contains lead pipes

People can find out if their homes contain lead pipes by checking the pipe running from the water main to your kitchen tap and looking for the point where the water supply pipe enters your house. Unpainted lead pipes are dull grey in colour and the joints appear to be ‘swollen’. They are also soft and scraping the surface with a coin will reveal a shiny, silver metal beneath. A qualified plumber or a registered building professional can also check the type of pipework in your home.

Uisce Eireann Customer Opt-In to replace lead pipes

The grant to remove lead pipes from the private site of your property complements Uisce Éireann’s (Irish Water) Customer Opt-In programme. This scheme replaces lead pipes on the public side of your property free of charge. To qualify you must have replaced your lead private supply pipe.

Lead and public health

Lead is a metal used for pipework and plumbing in some houses built before the 1980s. It is a proven health risk and no amount in drinking water is safe for public health. The HSE has a useful information page on the health risks of lead.

 

Further Information

Some useful links Domestic Lead Remediation Grant Scheme page with information for individuals Circular, Statutory Instrument and other relevant material on the Domestic Lead Remediation Grant Scheme

 

Uisce Éireann urges communities across Waterford to conserve water

Due to the current high demand for water as a result of the current warm spell, Uisce Éireann is urging communities across Waterford to conserve water to protect supply and reduce the risk of outages.

High usage can lead to pressure reductions which can impact the supply to customers. Supplies across the county are vulnerable to high demand during the summer time.

Speaking about conserving water, Uisce Éireann’s Regional Asset Operations Lead, Ronan Walsh said: “We are appealing to customers to conserve water to give the reservoirs time to replenish. We have had a very dry period and with the warmer weather currently being experienced and more forecasted, supplies will come under further pressure. Any reduction that customers can make in their usage can collectively result in significant supply improvements for all customers. I would ask that everyone in Waterford play their part to help conserve water this summer.

“While we enjoy the sunshine it is important that we all consider our water usage and look at simple yet impactful ways to conserve water. It can sometimes be difficult to know where to start, but even small changes can make a significant difference. By turning off the hose and avoiding power washing we can all help ensure there is enough water for everyone as we go through the summer.”

For more simple ways to conserve water check out the Uisce Éireann website where our conservation calculator (www.water.ie/calculator) can help people work out how much water they are currently saving and how they can conserve even more.

Uisce Éireann will continue to monitor the levels at all our supplies over the coming weeks and months and take any actions that may be necessary to maintain supplies, including communicating about localised issues as they arise.

Members of the public can report any leaks in the public water network by contacting Uisce Éireann 24/7 at 1800 278 278 or on water.ie.

Uisce Éireann are asking the public to help play their part in protecting essential water supplies for their local communities.

There are a number of easy steps people can take to reduce their water usage during the hot weather, including:

  • Avoid power washing and keep the garden hose in the shed
  • Check for leaks on outdoor taps or troughs as these can lead to large losses of treated water
  • Remember that paddling pools and swimming pools can use huge volumes of water so try to minimise the amount of water used and consider reusing the water for the garden or cleaning the car.
  • Report any visible leaks on the public network to Uisce Éireann at www.water.ie

ENDS

For media queries please contact press@water.ie

Boil Water Notice for Villierstown lifted with immediate effect

Uisce Éireann and Waterford City and County Council wish to notify customers supplied by Villierstown Public Water Supply that following remedial works and satisfactory sampling results, the Boil Water Notice is now lifted with immediate effect. This decision follows consultation undertaken with the Health Service Executive (HSE).

All consumers on the Villierstown Public Water Supply can now resume normal use of the water supply for drinking, food preparation and brushing teeth.

The Boil Water Notice was issued on 6 March to protect the health of approximately 310 customers, following increased turbidity which had impacted the treatment processes at the plant.

Drinking water experts from Uisce Éireann and Waterford City and County Council worked hard to lift the notice for impacted customers as quickly and as safely as possible.

The supply is served by a well (borehole) which can be very complex to troubleshoot due various factors such as geology, weather conditions and other local factors impacting it. Following satisfactory water samples confirming that the drinking water was once again compliant with EU drinking water regulations, the Boil Water Notice was removed.

Irish Water’s Ronan Walsh acknowledged the impact of the notice on the community, adding: “Uisce Éireann regrets the inconvenience that the Boil Water Notice had on the community of Villierstown. I would like to thank them for their patience and support while our drinking water experts worked tirelessly with our colleagues in Waterford City and County Council to lift the Boil Water Notice as quickly as it was safe to do so. I would also like to thank the local councillors and the media for their assistance in sharing the information during the period of this boil water notice.

Ronan added: “I am delighted that the works were successful and that we were able to lift the notice for customers ahead of the Easter Weekend. On behalf of Uisce Éireann, I’d like to take this opportunity to wish all our customers a safe and happy Easter.”

The Uisce Éireann Customer Contact Centre, open 24/7 on freephone 1800 278 278, is available to answer queries in relation to the lifting of this notice. Further information is available on www.water.ie.

Uisce Éireann is responsible for the delivery of all public water and wastewater services in Ireland. We are committed to continuously upgrading and developing critical infrastructure to support the growth needed in housing and across our economy, while protecting the environment and safeguarding water supplies.

ENDS

Boil Water Notice : Villierstown

Following consultation with the Health Service Executive (HSE), Uisce Éireann and Waterford City and County Council have issued a Boil Water Notice to protect the health of approximately 310 consumers supplied by the Villierstown Public Water Supply scheme.

This is necessary due to increased turbidity impacting the treatment processes at the water treatment plant. Uisce Éireann and Waterford City and County Council are issuing this Boil Water Notice with immediate effect.

The notice impacts customers in Villierstown and surrounding areas. A map of the area is attached and available to view on the supply and service section of water.ie. Customers can also check if their property is included by visiting the Water Quality section of www.water.ie and entering the property’s Eircode or by calling the Uisce Éireann’s customer care helpline, open 24/7, on 1800 278 278.

Uisce Éireann’s primary focus is and always will be the protection of public health. Drinking water experts from Uisce Éireann and Waterford City and County Council are working to implement solutions to lift the notice as quickly and as safely as possible in consultation with the HSE. In the meantime, all customers on this supply are advised to boil and cool their water before use until further notice.

Uisce Éireann’s Ronan Walsh acknowledged the impact of this notice on the community and regrets the inconvenience to impacted customers, adding: “Public health is Uisce Éireann’s number one priority, and we are working closely with Waterford City and County Council to restore drinking water quality for all impacted customers and to lift the Boil Water Notice as quickly as it is safe to do so, and in consultation with the HSE.

“Uisce Éireann’s drinking water standards, as per EU Drinking Water regulations, are strict and include wide safety margins. Where risks to water quality are identified through Uisce Éireann’s enhanced testing and monitoring programme, the Health Service Executive (HSE) are consulted and Boil Water Notices are issued to protect public health. In all instances immediate action is taken to address the cause of the issue to enable the lifting of the notice as quickly as it safe to do so, in agreement with the HSE,” he added.

Vulnerable customers who have registered with Uisce Éireann will receive direct communication on this Boil Water Notice and are reminded that the water is safe to consume once boiled and cooled.

Water must be boiled for:

  • Drinking;
  • Drinks made with water;
  • Preparation of salads and similar foods, which are not cooked prior to eating;
  • Brushing of teeth;
  • Making of ice – discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
  • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
  • Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.

Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates are available on our Water Supply Updates section on water.ie, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278.

ENDS

Uisce Éireann celebrates 10th year of its sponsorship of Green Schools Water Theme

  • Uisce Éireann celebrates 10th year of its sponsorship of the Green Schools Water Theme, saving 2.6 billion litres of water
  • 161 students across Waterford and the Southern Region are water ambassadors for the programme

Uisce Éireann has confirmed its continued sponsorship of An Taisce’s Green-Schools programme to support schools working to gain a Green Flag under the water theme. Now in its tenth year the sponsorship has seen over 2.6 billion litres of water saved, which is equivalent to filling 1,040 Olympic size swimming pools. 161 students across County Waterford and the Southern region are water ambassadors for the programme. 52 schools in Waterford and neighbouring counties are involved with Green Schools.

In total over 370,000 students across Ireland have completed the programme, achieving 1,310 Green Flags, as well as participating in a range of additional initiatives, including poster and video competitions, Walks for Water, Water Ambassador programmes and a range of workshops with Irish Water and other stakeholders in the water sector.

Speaking at the launch, Eamon Gallen of Uisce Éireann, said: “We are immensely proud to continue our sponsorship of the water theme and our association with Green Schools.  This partnership is the perfect fit as it and embodies our core values while helping the next generation understand and appreciate Ireland’s water resources and encourage conservation from a young age.

“It is truly inspiring to see how the schools taking part in the Green-Schools water theme are setting an example for how we should all value our precious water resources and have proved just how much water can be salvaged.”

Joanne Scott, Green Schools Manager, said: “We are delighted to have the continued support of Uisce Éireann. The support over the past nine years has enabled us to create and develop resources, events, and ongoing initiatives to assist schools as best we can with their work on our water theme. Each year our schools have achieved incredibly low water use and a strong school-wide culture of water conservation which is demonstrated in the massive water savings made since the sponsorship began.”

The Green-Schools water theme is a grassroots sponsorship that aims to foster awareness and understanding of water conservation, supply, protection, and pollution issues among schools and offers practical ideas, actions, and solutions on reducing consumption levels and increasing sustainability.

The Water Theme is tailored to students at all stages of their development, from junior primary to secondary level with a range of activities to suit all ages. In addition to developing awareness around water conservation the sponsorship incorporates wider engagement around stewardship of our water resources, including raising awareness of the impacts of wastewater on inland and coastal waterways.

ENDS

Safeguarding water supply in Portlaw a vital focus for Irish Water as works commence

Safeguarding the water supply in Portlaw is a vital focus for Irish Water with further works planned as part of its programme to drive down leakage and reduce the number of bursts and unplanned outages impacting the community.

Irish Water, in partnership with Waterford City and County Council, is replacing 525 meters of ageing and problematic backyard service connections in George Street and William Street in Portlaw to provide a more reliable water supply, improve water quality and reduce the amount of treated drinking water lost to leakage.

The works, which are due to begin next week, are a critical step in conserving our precious resource and reducing high levels of leakage which have been a significant source of disruption and outages for customers.

Backyard services are found in older areas, often installed to the rear of a customer’s property and typically made of cast iron or lead. Due to the age and deteriorating condition of the pipework, they are often a significant source of leakage and supply disruption for customers. Backyard services are usually shared, running through a number of neighbouring properties making it difficult to detect and repair leaks. Where properties share a connection, leaks and bursts affect all connected properties, resulting in low pressure and/or outages.

Irish Water would like to thank all customers in Portlaw who have engaged with us and assisted us in the provision of our back yard services programme which will not only result in significant water savings but will also reduce the number of bursts and outages impacting customers. These projects are only successful if all customers on a shared water connection support and facilitate these vital works so that the old and leaking mains can be decommissioned.

Speaking about the benefits of the project, Joe Carroll, Regional Delivery Lead with Irish Water, said: “Old backyard service connections are a huge source of leakage and continue to impact communities right across Ireland, causing low pressure and supply disruption. Replacing these old water mains and service connections in poor condition will eliminate existing leaks and significantly reduce the amount of clean drinking water lost into the ground. We would like to thank the local residents in Portlaw for facilitating these works and working with us to provide a more secure and reliable water supply for generations to come.”

Where water mains are being constructed traffic management will be in place during this time. Local and emergency traffic will be maintained at all times.

These works will be carried out by Shareridge Utilities Ltd in partnership with Waterford City and County Council on behalf of Irish Water and are due to be completed by the end of December.

The National Leakage Reduction Programme helps provide a more reliable water supply to Irish communities by reducing high levels of leakage and improving water quality. Since 2018, its delivery represents an investment of over €500 million to upgrade the underground water network across the country through the delivery of the Leakage Reduction Programme. Irish Water is also investing a further €250 million annually up to the end of 2030 directed at fixing leaks and replacing pipes to provide a more reliable water supply. To find out more about Irish Water’s national programme of works to reduce leakage and improve Ireland’s water supply visit our Leakage Reduction Programme Page www.water.ie/projects-plans/national-projects/leakage-reduction-programme/

Irish Water is responsible for the delivery of all public water and wastewater services in Ireland. We are committed to continuously upgrading and developing critical infrastructure to support the growth needed in housing and across our economy, while protecting the environment and safeguarding water supplies.

ENDS

For press queries, please contact press@water.ie